Laser Printers

Scanner Issues: Common Problems And Solutions

Common Scanner Issues and Solutions

The scanner has emerged as the most important device more than anything else found in offices. But like most devices that works with electronic circuits in tandem with mechanical moving parts share with common scanner issues.

A scanner happens to be a digital device designed to convert any document (films, prints, images) into digital information. The scanned documents can then be sent into storage, into the computer’s hard drive, to the printer, flash drive and sent to recipients as emails. In a closed local network, sharing of information will not be possible without the scanner.

When these devices are connected to the local office network, common problems shared include connection errors, chronic paper jams, poor image quality and issues with job queue during printing runs. However, these are just minor in nature and can be solved without the need of a scanner service professional.

Some of the issues and solutions are detailed hereunder:

  1. Connection errors – are the most frequent and is regularly diagnosed as poorly attached connection. This may come in the form of absence of power or electrical connection or in majority of cases, loose or no signal strength coming from the network. It is to be expected because most office personnel are not technically inclined, besides nobody can really boost signal, this being a problem with the service provider.
  2. Paper jams – regularly happen if the device is not properly maintained, cleaned or undergo service frequently. When paper jams, the culprit would always be the rubber rollers that move the paper inside the device. Remember that paper is rough or corrosive and long contact with paper causes the roller surfaces to reduce its capability to grip and move paper. It is really necessary to change rollers more often, and not wait for the issues to escalate in magnitude.
  3. Poor image quality – seldom happens if the scanner glass is properly cleaned or maintained. Another cause manifest if the scanner has not undergone calibration which will result in images to appear blurry or fuzzy.
  4. Job queue issues – is regularly associated with the lack of available memory. This happens because printing need to run too many application to deliver the expected result. Normally, when print jobs are stacked in the queue, the device will need an upgrade to avoid varying operation lapses.

Always bear in mind that scanners are built to give users years of flawless operation, if all common scanner issues are taken cared of attentively.

At the end of the day, no office can be efficient and productive without a healthy scanner. All common scanner issues must be resolved to promote a thriving workplace environment.

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  • Reply
    john robert
    February 7, 2018 at 3:40 am

    i am trying to find the portable scanners for my organization i found the list google. I upload the link of site. Can you please suggest me anyone from the list.


  • Reply
    November 5, 2019 at 7:32 am

    I have a scanner that very important for my work. I had some issues. After reading your information to clear all confusion. Your information help me a lot.

  • Reply
    Judith Barker
    November 7, 2019 at 6:16 am

    The scanner is the most important device in the office. To keep secure any document, we must scan those documents. But the scanner has disadvantages also, those are-connection errors, paper jams, poor image quality, job queue issues, etc.

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